Puzzled

I downloaded this about a week and a half ago. When I opened it Google popped up and wanted me to sign in; tried several times, same result.
Confused I sent an inquiry to WebRoot (Ive had excellent and consistent use of their Secure Anywhere Complete software on my PC and laptop). Their response didnt address my confusion re Google.
After a while I tried logging on to the Google app and followed unclear pop ups offering options re security issues. After several tries at this I assumed WebRoot had turned the job over to Google given their web omniscience.
Im leery of challenging the situation with doing online banking yet (that was the reason I wanted more security on the iPad.)
Im interested in others experiences with this app.
Added on 8/20/2016
Tried using the phone notification if security breach suspected. Although supposed to be compatible with iiPad, verification is via text code message which I dont have on iPad. Cancelling results in having to sign in to Google again and starting from scratch.

PSG Bob about Webroot Mobile Security, v2.2.1